A drug dealer gave a one-star rating to an Uber Eats passenger who delivered a suspicious package to police. It turned out to be a stimulant that was in a tube of toothpaste.


A driver of food delivery service Uber Eats rides a bicycle with a transport box on a street in Berlin's Friedrichshain district.

An Uber Eats passenger brought a suspicious package to a Sydney police station.Kirsten Cole/Getty Images

  • A drug dealer gave an Uber passenger a one-star review after handing over a suspicious package to police.

  • Jess told the Sydney Morning Herald that she was “suspicious” when she was told the order was for toothpaste.

  • The package turned out to be two grams of crystal methamphetamine hidden in a tube of toothpaste.

An Uber rider received a one-star rating from a drug dealer who was furious that he had brought a suspicious package to a police station.

It turned out that the rider from Sydney, Australia, was right, as the tube of toothpaste contained what appeared to be 2 grams of crystal methamphetamine hidden.

Jess whose surname is not disclosed sydney morning heraldShe said she was disappointed with Uber’s response and was once pointed out that it failed to deliver a package.

Jess is a full-time school teacher, but last month decided to join Uber Eats as a side job to help cope with the rising cost of living. On her second shift on April 22, she told her Herald that she had received her order from the restaurant in a plastic bag tagged with a black zipper.

She immediately got suspicious and asked what the order was. According to her report, her “toothpaste” and that her man told her.

Jess decided to cancel the ‘dangerous’ A$16 order and took the package to the police station. On her way, a drug dealer called her and verbally abused her, the Herald reported.

A representative of the New South Wales State Police told the newspaper that officers found a tube of toothpaste in the package containing what they believed to be two grams of stimulants.

Jess said she tried calling Uber Eats but they didn’t respond, so she used an online form to report the problem.

A week later, the drug dealer was still on the app with a one-star review, but Jess hadn’t been paid for the delivery.

After the Sydney Morning Herald contacted Uber, Jess received an apology and was told that “appropriate internal action was taken” against the drug dealer. She got a refund and her review was removed.

Jess said she filed a complaint on behalf of people who depend on Uber for their livelihoods.

“I’m not going to do this anymore because I’m so disgusted with how they treated me,” she told the outlet.

Uber has started offering its Connect a courier service United States during the pandemic in July 2020.

Uber did not immediately respond to an Insider request for comment outside of normal business hours.

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