Google explains the cause of the Android WebView problem last month and gives preventive measures in the future


PARIS, FRANCE-DECEMBER 14: In this photo illustration, the logos of the applications, YouTube, Google Earth, Google Maps, Gmail, YouTube, Hangouts, Google, Gmail, Chrome, Drive, Google Earth, and Chrome are displayed on the screen of an iPhone on December 14, 2020 in Paris, France. A global bug has affected Google services since midday. An unprecedented incident: most Google services, including YouTube and Gmail messaging, experienced a major global outage on Monday, December 14 at midday. Google indicated on its dashboard accessible online that all its services were affected, and this for

PARIS, FRANCE-DECEMBER 14: In this photo illustration, the logos of the applications, YouTube, Google Earth, Google Maps, Gmail, YouTube, Hangouts, Google, Gmail, Chrome, Drive, Google Earth, and Chrome are displayed on the screen of an iPhone on December 14, 2020 in Paris, France. A global bug has affected Google services since midday. An unprecedented incident: most Google services, including YouTube and Gmail messaging, experienced a major global outage on Monday, December 14 at midday. Google indicated on its dashboard accessible online that all its services were affected, and this for

Last month, WebView caused a wide range of errors in Gmail, Google Pay, banking apps and other software, which really caused a lot of trouble to users. At that time, Google urgently released a repair update, and today they finally explain the cause.In the newly releasedstatus reportIn, Google mentioned that a WebView “experimental bug in configuration technology” caused errors in apps that rely on it to open web pages.

In order to prevent similar troubles to users in the future, Google will introduce a new “safe mode” for WebView, which will restore the app to its previous normal state after encountering a problem. In addition, Google will also speed up the update rhythm of Chrome and WebView in the Play Store, and will strengthen the review of apps and communicate more with users when problems arise. For those merchants and developers who are innocently complained by users, Google said that it will step up cooperation with its partners to determine the impact and resolution of the incident as soon as possible.