New Jersey restaurants were hit by negative reviews after threatening firefighters if they didn’t get enough 5-star Google reviews.


Young woman eating tacos

The restaurant in New Jersey was hit by a negative review after Reddit’s post on its 5-star review policy was widespread in reviews.Karlta Palace / Getty Images

  • A restaurant in New Jersey threatened to dismiss staff if Google didn’t get enough 5-star reviews.

  • The restaurant was hit by negative reviews after Reddit’s post on the policy spread through reviews.

  • The director said the employee who posted the sign was dismissed, not the company’s policy.

A restaurant in New Jersey threatened to fire a front-of-house worker if it didn’t get enough 5-star reviews on Google.

The director of the chain that owns the Tio Taco and Tequila Bar in New Jersey New York post It’s not a company policy, it means that the employee who posted the sign informing the staff of the requirements was subsequently dismissed.

Viral photo Reddit Posted on Friday shows a sign at the Edison branch of the chain, stating that Front of House staff needed to get at least a five-star Google review each month. To count, I had to personally name the employee in the review.

The staff had to meet the criteria “to stay employed at Edison’s place,” Sign said.

Employees with more than 15 Google reviews have also been shown to participate in monthly contests where they can win prizes such as free meals at restaurants and Starbucks gift cards.

Danielle Smith, director of Tio, told the New York Post that this was not a company policy and was not enforced. She said the employee who came up with the policy at Edison Restaurant was subsequently fired.

Thomas Bonfiglio, CEO of Tio’s parent company, Triple T Hospitality Group, told the local press. NJ Advanced Media On Monday, the policy was posted by the Assistant Manager without the permission of the company.

“That’s not our policy,” he said.

The sign was withdrawn 15 minutes after it was posted, Bonfilio said.

“In the restaurant business, no one has been fired. We are still trying to hire people,” Bonfilio said. “So it’s ridiculous to think that this will fire people.”

Tio did not immediately respond to Insider’s comment request outside of normal working hours.

NJ Advance Media reported that people attacked 10 restaurants owned by Triple T Hospitality Group with negative reviews after Reddit’s post was spread by word of mouth.

Bonfiglio told NJ.com that he hired a scrub company to remove negative reviews. As of Tuesday morning, Latest Google Review The Tio Edison restaurant was from 5 days before the post was towed.

“It’s not enough not only to have a pandemic, but also a labor shortage, food inflation, and anxiety about people going to restaurants,” Bonfilio said. Told to. “It was scary to read … you say 2,000 people are” burning out and dying, let’s get them out of business. ” “

On the review site Yelp, The restaurant has about half a dozen 1-star reviews, and the caption has a 5-star review policy.

The Yelp page is monitored by Yelp’s support team for “content related to media reports,” and “because we are investigating the content displayed here, it reflects the actual consumer experience.” , The new review for the restaurant has been disabled. ” Not a recent event. “

Tio Edison restaurant Facebook page There are also some negative reviews related to the Google Review Policy, which encourages people not to eat there.

The Triple T Hospitality Group has three Tio restaurants in New Jersey, six Tommy’s Tavern and Tap restaurants in New Jersey, and one restaurant in Staten Island.

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