Shell Energy Undertakes 255,000 Customers from Collapsed Supplier Green


Shell Energy will take on 255,000 ex-customers from Green, one of the latest in a number of small energy suppliers that have failed over in the past month.

Energy Watchdog Ofgem had to find more than 2 million energy customer providers in the past month after soaring natural gas prices caused the collapse of seven small suppliers.

Registered as Green Supplier Limited, Green collapsed shortly after its CEO Peter McGirr warned that the outlook “looks dark.”

Ofgem said on Monday that Green’s former and current customers had unpaid credits on their contractually respected balances, with no expected supply interruptions during delivery.

Regulators added that Green’s customers were contacted within a few days about the change and advised to wait until the transfer was completed before deciding whether to change the supplier.

Neil Lawrence, Director of Retail at Ofgem, said: “We are pleased to announce that we have appointed Shell Energy as a Green Supplier Limited customer.

“I understand that this news can be disturbing to our customers, but don’t worry.

“Their energy supply will continue as usual and the customer’s credit balance will be respected.

“Shell Energy will contact you for more information over the next few days.

“Once the transfer is complete, the customer can switch if needed.”

By Henry Saker-Clark

PA

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